LeadingAge

August 10-12, 2020
OMNI SHOREHAM HOTEL
Washington, DC

2020 SPEAKERS

The broad range of diverse thought and perspectives represented in the education program is designed to deepen the knowledge and understanding of the environment in which aging services providers operate.

David Abraham
Chief Executive Officer, Beth Sholom Village
11-C. A Service-Enhanced Model for the Middle Market

11-C. A Service-Enhanced Model for the Middle Market

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Hear about the business model developed by LeadingAge Virginia to help senior living and care providers determine whether and how to serve older adults with moderate wealth. We’ll examine the leadership questions that can help your organization determine your readiness to commit to serving this population, as well as specific strategies for such an undertaking.
Majd Alwan
SVP of Technology and Business Strategy/Executive Director, CAST, LeadingAge
15-D. Resident Technology: The Support Dilemma

15-D. Resident Technology: The Support Dilemma

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Consider how the role of resident-facing technology in senior living communities will continue to increase in prominence and require aging services providers to consider the implications on their strategic plan and IT infrastructure. How can communities plan for, select, and implement resident-facing technology to support the rapid pace at which today’s older adults are embracing it?
22-F. New Technology Policy Priorities: A Call to Action *

22-F. New Technology Policy Priorities: A Call to Action *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Obtain an overview of the updated Center for Aging Services Technologies policy priorities identified through LeadingAge townhalls, and consider the ways that provider members can get involved in policy and advocacy efforts to influence the adoption of key enabling technologies that can improve the aging experience for millions of older adults across aging services settings.
  • * This session is designed exclusively for aging services providers and business firms.
Catherine Anderson
Senior Vice President, , Policy & Strategy, United HealthCare Corporation
10-C. Managed Care: Transforming Care and Service Delivery

10-C. Managed Care: Transforming Care and Service Delivery

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • The evolution of payment systems is driving changes in care delivery patterns and creating opportunities to redesign care and service delivery. Join us to explore strategies for building a bridge to the future where a significant portion of providers’ revenue is derived from managed care models—and what to do now to be prepared for that future.
Kent Anderson
CEO/President, FACHE, Hospice of Dayton
6-B. Strategies for Approaching the Future of Care in the Home

6-B. Strategies for Approaching the Future of Care in the Home

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Mergers, acquisitions, and partnerships in home health, home care, and hospice have increased markedly over the past several years as community organizations look outside their current offerings to remain relevant in the future. This session will address continuing trends in the field as well as tactics to preserve existing business lines while also considering how to expand and innovate in a changing landscape.
Matthew Anderson
President and CEO, The Osborn
21-F. Single-Site CEO Roundtable *

21-F. Single-Site CEO Roundtable *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Engage with peers in discussions relevant to leading life plan communities in times of significant and rapid change. We'll share how CEOs can creatively transform their boards for strategic change, develop collaborative partnerships, and build the internal leadership capacity to quickly pivot to take on new opportunities within a single-site organizational structure.
  • * This session is offered exclusively for provider CEOs of single-site life plan communities.
Melissa Andrews
President & CEO, LeadingAge Virginia
11-C. A Service-Enhanced Model for the Middle Market

11-C. A Service-Enhanced Model for the Middle Market

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Hear about the business model developed by LeadingAge Virginia to help senior living and care providers determine whether and how to serve older adults with moderate wealth. We’ll examine the leadership questions that can help your organization determine your readiness to commit to serving this population, as well as specific strategies for such an undertaking.
Andrew Applegate
President & CEO, Arbor Acres United Methodist Retirement Community, Inc.
21-F. Single-Site CEO Roundtable *

21-F. Single-Site CEO Roundtable *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Engage with peers in discussions relevant to leading life plan communities in times of significant and rapid change. We'll share how CEOs can creatively transform their boards for strategic change, develop collaborative partnerships, and build the internal leadership capacity to quickly pivot to take on new opportunities within a single-site organizational structure.
  • * This session is offered exclusively for provider CEOs of single-site life plan communities.
Anthony Argondizza
President & CEO, Springpoint Senior Living
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
David Baiada
CEO, BAYADA Home Health Care
6-B. Strategies for Approaching the Future of Care in the Home

6-B. Strategies for Approaching the Future of Care in the Home

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Mergers, acquisitions, and partnerships in home health, home care, and hospice have increased markedly over the past several years as community organizations look outside their current offerings to remain relevant in the future. This session will address continuing trends in the field as well as tactics to preserve existing business lines while also considering how to expand and innovate in a changing landscape.
James Bernardo
President & CEO, Presbyterian Senior Living
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
Eugene Boutilier
Resident, Board Member, Tech Committee Chair, Pilgrim Place
15-D. Resident Technology: The Support Dilemma

15-D. Resident Technology: The Support Dilemma

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Consider how the role of resident-facing technology in senior living communities will continue to increase in prominence and require aging services providers to consider the implications on their strategic plan and IT infrastructure. How can communities plan for, select, and implement resident-facing technology to support the rapid pace at which today’s older adults are embracing it?
Maria Bowe
LPN, Saint Augustine Health Campus
8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Learn about a leadership initiative designed to expand understanding of the causes and effects of poverty on workers with low incomes. It includes ways that organizations can help address the health and economic disparities that staff face as they try to navigate the challenges of daily life and family responsibilities while also bringing their best to their workplace every day.
Kathryn Brod
President/CEO, LeadingAge Ohio
8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Learn about a leadership initiative designed to expand understanding of the causes and effects of poverty on workers with low incomes. It includes ways that organizations can help address the health and economic disparities that staff face as they try to navigate the challenges of daily life and family responsibilities while also bringing their best to their workplace every day.
30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

Monday, August 10, 2020
11:00 a.m. - 12:00 p.m.
  • As the aging services landscape continues to evolve, so must the work of LeadingAge members. This pace of change requires agility and a creative mindset to rethink what it means to age well in our country. It calls for a future-focused perspective and unconventional approaches to improve the aging experience and bridge gaps in access, affordability, and quality. Join us as we explore the convergence of economic and demographic trends through a variety of lenses.
Sharon Brooks
President, East Coast Office, GlynnDevins
3-A. Defining the Middle-Income Market

3-A. Defining the Middle-Income Market

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding of the characteristics of the middle-income cohort and what this means for aging services providers, especially as this population experiences physical and cognitive decline. We’ll explore the specific market research and strategic approaches that will be needed to redesign housing and services to meet the needs of this underserved population.
Natasha Bryant
Managing Director/Senior Research Associate, LTSS Center, LeadingAge
4-A. Integrating Home Health Aides into Home-Based Care Teams

4-A. Integrating Home Health Aides into Home-Based Care Teams

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding about the lack of awareness of the role of the home care/home health aides and the lack of appreciation for the valuable role they play as integral members of home-based teams. In addition, this session will explore research finding on how home health aides can use their skills and knowledge to support total client health.
Libby Bush
CEO, Vinson Hall Retirement Community
11-C. A Service-Enhanced Model for the Middle Market

11-C. A Service-Enhanced Model for the Middle Market

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Hear about the business model developed by LeadingAge Virginia to help senior living and care providers determine whether and how to serve older adults with moderate wealth. We’ll examine the leadership questions that can help your organization determine your readiness to commit to serving this population, as well as specific strategies for such an undertaking.
Veronica Calderon
Chief Diversity & Inclusion Officer, Aldersgate
9-C. Intersectionality Matters in Aging Services

9-C. Intersectionality Matters in Aging Services

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Recognize how the multiple layers of social identities and experiences of an individual can lead to compounding types of oppression and discrimination in their lifetime. Lessons learned from interactions with residents and staff will provide insight into the concept of intersectionality and how it correlates with person-centeredness and quality of life in aging services.
Laura Carstensen
Professor, Stanford University
31-GS1. Vision Keynote: Redefining What it Means to be “Old”

31-GS1. Vision Keynote: Redefining What it Means to be “Old”

Tuesday, August 11, 2020
4:00 - 5:00 p.m.
  • The global implications of a rapidly aging world coupled with a dramatic increase in life-expectancy demands that nonprofit leaders look beyond the traditional and expected to define new models for education, redesign how we work, advise new policies for health care, housing, the environment and financial security, and promote more intergenerational partnerships. Join us as we envision a society that supports people to live satisfying, engaged and high-quality lives for a century or more!
Scott Code
Senior Director, CAST, LeadingAge
22-F. New Technology Policy Priorities: A Call to Action *

22-F. New Technology Policy Priorities: A Call to Action *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Obtain an overview of the updated Center for Aging Services Technologies policy priorities identified through LeadingAge townhalls, and consider the ways that provider members can get involved in policy and advocacy efforts to influence the adoption of key enabling technologies that can improve the aging experience for millions of older adults across aging services settings.
  • * This session is designed exclusively for aging services providers and business firms.
Allison Conyers
Facilitator and Trainer, Virginia Center for Inclusive Communities
1-A. Diversity, Equity, and Inclusion: Fundamental Values of Nonprofit Organizations

1-A. Diversity, Equity, and Inclusion: Fundamental Values of Nonprofit Organizations

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding of why embracing diversity, equity, and inclusion (DEI) requires more than a website posting or a statement handed out at a board or staff retreat. You’ll participate in a deep exploration of how the broader nonprofit sector is striving to become more diverse and how organizations are intentionally making DEI a moral and business imperative.
5-B. Understanding Unconscious Bias

5-B. Understanding Unconscious Bias

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Examine how unsupported judgments and beliefs about groups of people, created separately from our own conscious awareness, can negatively impact our interactions with staff and residents, and more importantly, our work as aging services providers. This session will help you think more broadly about unconscious bias, recognize where it shows up, and think about ways to begin to overcome it.
Linda Couch
Vice President, Housing Policy, LeadingAge
23-F. Affordable Housing Policy Briefing *

23-F. Affordable Housing Policy Briefing *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Delve into hot-button issues driving affordable housing policy on Capitol Hill and at HUD. Federal housing policy staff from Congress and the Administration will shed light on bottlenecks and opportunities to advance LeadingAge’s policy priorities focused on expanding the housing supply, preserving existing housing, and ensuring these efforts allow for aging in community.
  • * This session is designed exclusively for aging services providers and business firms.
Terri Cunliffe
CEO/President, Covenant Living Communities and Services
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
Thomas Davis
Director, Office of Preservation, U.S. Department of Housing & Urban Development
23-F. Affordable Housing Policy Briefing *

23-F. Affordable Housing Policy Briefing *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Delve into hot-button issues driving affordable housing policy on Capitol Hill and at HUD. Federal housing policy staff from Congress and the Administration will shed light on bottlenecks and opportunities to advance LeadingAge’s policy priorities focused on expanding the housing supply, preserving existing housing, and ensuring these efforts allow for aging in community.
  • * This session is designed exclusively for aging services providers and business firms.
Krista DiGeorge
VP of Sales & Marketing, Asbury Communities, Inc.
20-E. Reinventing the Senior Housing Product

20-E. Reinventing the Senior Housing Product

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • When envisioning the next generation of communities for older adults, forward-thinking architects and providers are diverging from existing models to imagine living spaces that have universal appeal and are inclusive, intergenerational, and connected to the greater community. They are intentionally looking beyond traditional “senior living” assumptions to be active contributors redesigning the built environment and provide new service offerings.
John DiMaggio
CEO, BlueOrange Compliance
15-D. Resident Technology: The Support Dilemma

15-D. Resident Technology: The Support Dilemma

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Consider how the role of resident-facing technology in senior living communities will continue to increase in prominence and require aging services providers to consider the implications on their strategic plan and IT infrastructure. How can communities plan for, select, and implement resident-facing technology to support the rapid pace at which today’s older adults are embracing it?
Rachel Dolin
Professional Staff, House Ways and Means Committee
18-E. Legislative Perspectives on the Future of Care in the Home and Community *

18-E. Legislative Perspectives on the Future of Care in the Home and Community *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Hear from key Congressional staffers about their vision for the remainder of the 116th Congress and beyond, including pending legislation related to HCBS, hospice, and home health. You will gain insight into topics that Congressional officials and relevant committees are considering related to strengthening supports for care in the community, including around social determinants of health.
  • * This session is designed exclusively for aging services providers and business firms.
Nicole Fallon
Vice President, Health Policy & Integrated Services, LeadingAge
10-C. Managed Care: Transforming Care and Service Delivery

10-C. Managed Care: Transforming Care and Service Delivery

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • The evolution of payment systems is driving changes in care delivery patterns and creating opportunities to redesign care and service delivery. Join us to explore strategies for building a bridge to the future where a significant portion of providers’ revenue is derived from managed care models—and what to do now to be prepared for that future.
Janine Finck-Boyle
VP of Regulatory Affairs, LeadingAge
19-E. Nursing Home Policy Briefing

19-E. Nursing Home Policy Briefing

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Reflect on how nursing home providers have managed the numerous policy and program changes implemented or proposed in the past year and examine government activity that might foreshadow what we can expect for the future. Topics will include PDPM, Nursing Home Compare, RoPs requirements, and the interplay of other regulatory policies on nursing home operations.
Brendan Flinn
Director, Medicaid and Home and Community-Based Services Policy, LeadingAge
14-D. Regulatory Insights for Home and Community-Based (HCBS) Providers

14-D. Regulatory Insights for Home and Community-Based (HCBS) Providers

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Discuss current and future regulatory action with a panel of federal administration officials focused on HCBS, home health, hospice, and other services that support care in homes and the community, including the HCBS Settings Rule, CMS rules for PACE, and PDGM. You will have the opportunity to ask questions and provide feedback on how federal regulation affects the services you provide.
Marlo Fox
Executive Director, Think-Tank, Inc.
8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Learn about a leadership initiative designed to expand understanding of the causes and effects of poverty on workers with low incomes. It includes ways that organizations can help address the health and economic disparities that staff face as they try to navigate the challenges of daily life and family responsibilities while also bringing their best to their workplace every day.
Nicole Gann
President/CEO, Juliette Fowler Communities - Senior Living
2-A. Growing Beyond Size and Scale

2-A. Growing Beyond Size and Scale

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Engage with LeadingAge members from organizations of various sizes to contemplate new growth opportunities for expanding your own organization’s impact. Ideas include rapid expansions to meet the needs of the middle market, serving a new demographic through home and community-based services, and adding adoption, foster, and post-foster care to an expanded portfolio of services.
Dave Gehm
President & CEO, Wellspring Lutheran Services
2-A. Growing Beyond Size and Scale

2-A. Growing Beyond Size and Scale

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Engage with LeadingAge members from organizations of various sizes to contemplate new growth opportunities for expanding your own organization’s impact. Ideas include rapid expansions to meet the needs of the middle market, serving a new demographic through home and community-based services, and adding adoption, foster, and post-foster care to an expanded portfolio of services.
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
Nadia Geigler
CEO, The Admiral at the Lake
13-D. New CEO Roundtable *

13-D. New CEO Roundtable *

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Engage with peers in conversations about a range of leadership-related dilemmas that touch on issues unique to those new to the CEO/ED role. Conversations may include lessons learned from board-chair relationships, navigating the transition into the CEO role, and effective ways to manage the pace of organizational change.
  • * This session is offered exclusively for CEOs and Executive Directors of provider organizations who have been in their role up to four years.
Mollie Gurian
Director, Hospice, Palliative and Home Health Policy, LeadingAge
18-E. Legislative Perspectives on the Future of Care in the Home and Community *

18-E. Legislative Perspectives on the Future of Care in the Home and Community *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Hear from key Congressional staffers about their vision for the remainder of the 116th Congress and beyond, including pending legislation related to HCBS, hospice, and home health. You will gain insight into topics that Congressional officials and relevant committees are considering related to strengthening supports for care in the community, including around social determinants of health.
  • * This session is designed exclusively for aging services providers and business firms.
Toby Halliday
Director, Office of Asset Management and Portfolio Oversight, U.S. Department of Housing & Urban Development
23-F. Affordable Housing Policy Briefing *

23-F. Affordable Housing Policy Briefing *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Delve into hot-button issues driving affordable housing policy on Capitol Hill and at HUD. Federal housing policy staff from Congress and the Administration will shed light on bottlenecks and opportunities to advance LeadingAge’s policy priorities focused on expanding the housing supply, preserving existing housing, and ensuring these efforts allow for aging in community.
  • * This session is designed exclusively for aging services providers and business firms.
Christopher Henderson
President/CEO, Pinnacle Living
11-C. A Service-Enhanced Model for the Middle Market

11-C. A Service-Enhanced Model for the Middle Market

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Hear about the business model developed by LeadingAge Virginia to help senior living and care providers determine whether and how to serve older adults with moderate wealth. We’ll examine the leadership questions that can help your organization determine your readiness to commit to serving this population, as well as specific strategies for such an undertaking.
Alyssa Hinman
Republican Staff, House Committee on Appropriations
23-F. Affordable Housing Policy Briefing *

23-F. Affordable Housing Policy Briefing *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Delve into hot-button issues driving affordable housing policy on Capitol Hill and at HUD. Federal housing policy staff from Congress and the Administration will shed light on bottlenecks and opportunities to advance LeadingAge’s policy priorities focused on expanding the housing supply, preserving existing housing, and ensuring these efforts allow for aging in community.
  • * This session is designed exclusively for aging services providers and business firms.
Kirsten Jacobs
Director of Dementia & Wellness Education, LeadingAge
30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

Monday, August 10, 2020
11:00 a.m. - 12:00 p.m.
  • As the aging services landscape continues to evolve, so must the work of LeadingAge members. This pace of change requires agility and a creative mindset to rethink what it means to age well in our country. It calls for a future-focused perspective and unconventional approaches to improve the aging experience and bridge gaps in access, affordability, and quality. Join us as we explore the convergence of economic and demographic trends through a variety of lenses.
Steven Jeffrey
Chief Strategy and Innovation Officer, Garden Spot Communities
7-B. New Approaches to Meet the Needs of the Middle Income

7-B. New Approaches to Meet the Needs of the Middle Income

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • As a lot of new thinking emerges around ways to serve consumers with moderate wealth, aging services providers around the country are coming up with a variety of strategies to provide affordable alternatives to those who can’t afford entrance-fee life plan communities or don’t qualify for subsidized housing. Examples include active adult, co-housing, affinity group, and small-house communities.
Jennifer Jimenez Marana
Director of Diversity and Inclusion, Broadmead
9-C. Intersectionality Matters in Aging Services

9-C. Intersectionality Matters in Aging Services

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Recognize how the multiple layers of social identities and experiences of an individual can lead to compounding types of oppression and discrimination in their lifetime. Lessons learned from interactions with residents and staff will provide insight into the concept of intersectionality and how it correlates with person-centeredness and quality of life in aging services.
Bruce Jones
Chief Executive Officer, Vicar's Landing
21-F. Single-Site CEO Roundtable *

21-F. Single-Site CEO Roundtable *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Engage with peers in discussions relevant to leading life plan communities in times of significant and rapid change. We'll share how CEOs can creatively transform their boards for strategic change, develop collaborative partnerships, and build the internal leadership capacity to quickly pivot to take on new opportunities within a single-site organizational structure.
  • * This session is offered exclusively for provider CEOs of single-site life plan communities.
Ruth Katz
SVP of Public Policy and Advocacy, LeadingAge
3-A. Defining the Middle-Income Market

3-A. Defining the Middle-Income Market

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding of the characteristics of the middle-income cohort and what this means for aging services providers, especially as this population experiences physical and cognitive decline. We’ll explore the specific market research and strategic approaches that will be needed to redesign housing and services to meet the needs of this underserved population.
Emi Kiyota
President, Ibasho
30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

Monday, August 10, 2020
11:00 a.m. - 12:00 p.m.
  • As the aging services landscape continues to evolve, so must the work of LeadingAge members. This pace of change requires agility and a creative mindset to rethink what it means to age well in our country. It calls for a future-focused perspective and unconventional approaches to improve the aging experience and bridge gaps in access, affordability, and quality. Join us as we explore the convergence of economic and demographic trends through a variety of lenses.
Keith Knapp
Associate Professor Health Management and Policy/UK, College of Public Health, University of Kentucky
16-D. Academic Partnerships: Supporting Careers in Aging Services

16-D. Academic Partnerships: Supporting Careers in Aging Services

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Hear how academic institutions and provider organizations are working together to effectively engage the next generation of senior living professionals, provide practical learning opportunities for students across a range of academic and vocational programs, and develop career ladders and career paths for staff to progress within an organization.
Christy Kramer
Director of LeadingAge DC and Director, Workforce Initiatives Student Programs, LeadingAge DC
16-D. Academic Partnerships: Supporting Careers in Aging Services

16-D. Academic Partnerships: Supporting Careers in Aging Services

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Hear how academic institutions and provider organizations are working together to effectively engage the next generation of senior living professionals, provide practical learning opportunities for students across a range of academic and vocational programs, and develop career ladders and career paths for staff to progress within an organization.
Laura Lamb
President & CEO, Episcopal Retirement Services
7-B. New Approaches to Meet the Needs of the Middle Income

7-B. New Approaches to Meet the Needs of the Middle Income

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • As a lot of new thinking emerges around ways to serve consumers with moderate wealth, aging services providers around the country are coming up with a variety of strategies to provide affordable alternatives to those who can’t afford entrance-fee life plan communities or don’t qualify for subsidized housing. Examples include active adult, co-housing, affinity group, and small-house communities.
Betsy Lawrence
Counsel, House Committee on the Judiciary
12-C. The Promise of Employing Foreign-Born Workers *

12-C. The Promise of Employing Foreign-Born Workers *

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Gain insight into LeadingAge’s bold policy initiative designed to help increase the number of aging services workers available in the United States by tapping into foreign labor markets. The discussion will include commentary from Washington, D.C.-based national experts on ways we can help drive changes to immigration laws to fill the hiring gap in our field.
  • * This session is designed exclusively for aging services providers and business firms.
Doug Leidig
President & CEO, Asbury Communities, Inc.
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
Robert Liebreich
President & CEO, Goodwin House Incorporated
13-D. New CEO Roundtable *

13-D. New CEO Roundtable *

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Engage with peers in conversations about a range of leadership-related dilemmas that touch on issues unique to those new to the CEO/ED role. Conversations may include lessons learned from board-chair relationships, navigating the transition into the CEO role, and effective ways to manage the pace of organizational change.
  • * This session is offered exclusively for CEOs and Executive Directors of provider organizations who have been in their role up to four years.
Daniel Lindh
President and CEO, Presbyterian Homes and Services
2-A. Growing Beyond Size and Scale

2-A. Growing Beyond Size and Scale

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Engage with LeadingAge members from organizations of various sizes to contemplate new growth opportunities for expanding your own organization’s impact. Ideas include rapid expansions to meet the needs of the middle market, serving a new demographic through home and community-based services, and adding adoption, foster, and post-foster care to an expanded portfolio of services.
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
Steve Lindsey
CEO, Garden Spot Communities
20-E. Reinventing the Senior Housing Product

20-E. Reinventing the Senior Housing Product

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • When envisioning the next generation of communities for older adults, forward-thinking architects and providers are diverging from existing models to imagine living spaces that have universal appeal and are inclusive, intergenerational, and connected to the greater community. They are intentionally looking beyond traditional “senior living” assumptions to be active contributors redesigning the built environment and provide new service offerings.
Michael Logan
CEO, Masonic Pathways
13-D. New CEO Roundtable *

13-D. New CEO Roundtable *

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Engage with peers in conversations about a range of leadership-related dilemmas that touch on issues unique to those new to the CEO/ED role. Conversations may include lessons learned from board-chair relationships, navigating the transition into the CEO role, and effective ways to manage the pace of organizational change.
  • * This session is offered exclusively for CEOs and Executive Directors of provider organizations who have been in their role up to four years.
Chris Lynn
CEO, Seniors' Resource Center
13-D. New CEO Roundtable *

13-D. New CEO Roundtable *

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Engage with peers in conversations about a range of leadership-related dilemmas that touch on issues unique to those new to the CEO/ED role. Conversations may include lessons learned from board-chair relationships, navigating the transition into the CEO role, and effective ways to manage the pace of organizational change.
  • * This session is offered exclusively for CEOs and Executive Directors of provider organizations who have been in their role up to four years.
Lisa McCracken
Director Senior Living Research and Development, Ziegler
20-E. Reinventing the Senior Housing Product

20-E. Reinventing the Senior Housing Product

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • When envisioning the next generation of communities for older adults, forward-thinking architects and providers are diverging from existing models to imagine living spaces that have universal appeal and are inclusive, intergenerational, and connected to the greater community. They are intentionally looking beyond traditional “senior living” assumptions to be active contributors redesigning the built environment and provide new service offerings.
Jennifer Molinsky
Senior Research Associate, Harvard Joint Center for Housing Studies Harvard University
3-A. Defining the Middle-Income Market

3-A. Defining the Middle-Income Market

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding of the characteristics of the middle-income cohort and what this means for aging services providers, especially as this population experiences physical and cognitive decline. We’ll explore the specific market research and strategic approaches that will be needed to redesign housing and services to meet the needs of this underserved population.
Michael Monson
Senior Vice President Medicaid & Complex Care, and CEO of Social Health Bridge, Centene Corporation
10-C. Managed Care: Transforming Care and Service Delivery

10-C. Managed Care: Transforming Care and Service Delivery

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • The evolution of payment systems is driving changes in care delivery patterns and creating opportunities to redesign care and service delivery. Join us to explore strategies for building a bridge to the future where a significant portion of providers’ revenue is derived from managed care models—and what to do now to be prepared for that future.
Meghan O'Toole
Health Legislative Assistant, Office of Senator Brian Schatz
22-F. New Technology Policy Priorities: A Call to Action *

22-F. New Technology Policy Priorities: A Call to Action *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Obtain an overview of the updated Center for Aging Services Technologies policy priorities identified through LeadingAge townhalls, and consider the ways that provider members can get involved in policy and advocacy efforts to influence the adoption of key enabling technologies that can improve the aging experience for millions of older adults across aging services settings.
  • * This session is designed exclusively for aging services providers and business firms.
Andrea Price-Carter
Manager, Congressional Affairs, LeadingAge
22-F. New Technology Policy Priorities: A Call to Action *

22-F. New Technology Policy Priorities: A Call to Action *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Obtain an overview of the updated Center for Aging Services Technologies policy priorities identified through LeadingAge townhalls, and consider the ways that provider members can get involved in policy and advocacy efforts to influence the adoption of key enabling technologies that can improve the aging experience for millions of older adults across aging services settings.
  • * This session is designed exclusively for aging services providers and business firms.
Suzanne Pugh
President & CEO, Aldersgate
21-F. Single-Site CEO Roundtable *

21-F. Single-Site CEO Roundtable *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Engage with peers in discussions relevant to leading life plan communities in times of significant and rapid change. We'll share how CEOs can creatively transform their boards for strategic change, develop collaborative partnerships, and build the internal leadership capacity to quickly pivot to take on new opportunities within a single-site organizational structure.
  • * This session is offered exclusively for provider CEOs of single-site life plan communities.
Michael Ray
President/CEO, Green Hills Community
8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

8-B. The Cost of Poverty: The Lived Experience of Staff with Low Incomes

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Learn about a leadership initiative designed to expand understanding of the causes and effects of poverty on workers with low incomes. It includes ways that organizations can help address the health and economic disparities that staff face as they try to navigate the challenges of daily life and family responsibilities while also bringing their best to their workplace every day.
Jennifer Reckrey
Assistant Professor Departments of Medicine and Geriatrics & Palliative Medicine, Icahn School of Medicine at Mt. Sinai
4-A. Integrating Home Health Aides into Home-Based Care Teams

4-A. Integrating Home Health Aides into Home-Based Care Teams

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding about the lack of awareness of the role of the home care/home health aides and the lack of appreciation for the valuable role they play as integral members of home-based teams. In addition, this session will explore research finding on how home health aides can use their skills and knowledge to support total client health.
Dana Richter
Health Policy Advisor, Senator Shelley Moore Capito's Office
18-E. Legislative Perspectives on the Future of Care in the Home and Community *

18-E. Legislative Perspectives on the Future of Care in the Home and Community *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Hear from key Congressional staffers about their vision for the remainder of the 116th Congress and beyond, including pending legislation related to HCBS, hospice, and home health. You will gain insight into topics that Congressional officials and relevant committees are considering related to strengthening supports for care in the community, including around social determinants of health.
  • * This session is designed exclusively for aging services providers and business firms.
Philippe Saad
Associate Principal, DiMella Shaffer
20-E. Reinventing the Senior Housing Product

20-E. Reinventing the Senior Housing Product

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • When envisioning the next generation of communities for older adults, forward-thinking architects and providers are diverging from existing models to imagine living spaces that have universal appeal and are inclusive, intergenerational, and connected to the greater community. They are intentionally looking beyond traditional “senior living” assumptions to be active contributors redesigning the built environment and provide new service offerings.
Rebecca Salay
Professional Staff Member, Majority, House Appropriations Subcommittee on Transportation, Housing and Urban Development, and Related Agencies
23-F. Affordable Housing Policy Briefing *

23-F. Affordable Housing Policy Briefing *

Tuesday, August 11, 2020
2:00 - 3:30 p.m.
  • Delve into hot-button issues driving affordable housing policy on Capitol Hill and at HUD. Federal housing policy staff from Congress and the Administration will shed light on bottlenecks and opportunities to advance LeadingAge’s policy priorities focused on expanding the housing supply, preserving existing housing, and ensuring these efforts allow for aging in community.
  • * This session is designed exclusively for aging services providers and business firms.
Amy Schectman
CEO/President, 2Life Communities
30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

30-GS. Inspire Keynote: Expanding Our Footprint—A Reimagined Future

Monday, August 10, 2020
11:00 a.m. - 12:00 p.m.
  • As the aging services landscape continues to evolve, so must the work of LeadingAge members. This pace of change requires agility and a creative mindset to rethink what it means to age well in our country. It calls for a future-focused perspective and unconventional approaches to improve the aging experience and bridge gaps in access, affordability, and quality. Join us as we explore the convergence of economic and demographic trends through a variety of lenses.
Claire Schreiber
Director, Division of Health Care Payment Models, Center for Medicare and Medicaid Innovations
10-C. Managed Care: Transforming Care and Service Delivery

10-C. Managed Care: Transforming Care and Service Delivery

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • The evolution of payment systems is driving changes in care delivery patterns and creating opportunities to redesign care and service delivery. Join us to explore strategies for building a bridge to the future where a significant portion of providers’ revenue is derived from managed care models—and what to do now to be prepared for that future.
Andy M. Siegel
Vice President of Business Development, Goodwin House Incorporated
11-C. A Service-Enhanced Model for the Middle Market

11-C. A Service-Enhanced Model for the Middle Market

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Hear about the business model developed by LeadingAge Virginia to help senior living and care providers determine whether and how to serve older adults with moderate wealth. We’ll examine the leadership questions that can help your organization determine your readiness to commit to serving this population, as well as specific strategies for such an undertaking.
David Smart
President/CEO, Eaton Senior Communities, Inc.
7-B. New Approaches to Meet the Needs of the Middle Income

7-B. New Approaches to Meet the Needs of the Middle Income

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • As a lot of new thinking emerges around ways to serve consumers with moderate wealth, aging services providers around the country are coming up with a variety of strategies to provide affordable alternatives to those who can’t afford entrance-fee life plan communities or don’t qualify for subsidized housing. Examples include active adult, co-housing, affinity group, and small-house communities.
Kripa Sreepada
Health Policy Advisor to Senator Tina Smith (D-MN), Senator Tina Smith's Office
18-E. Legislative Perspectives on the Future of Care in the Home and Community *

18-E. Legislative Perspectives on the Future of Care in the Home and Community *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Hear from key Congressional staffers about their vision for the remainder of the 116th Congress and beyond, including pending legislation related to HCBS, hospice, and home health. You will gain insight into topics that Congressional officials and relevant committees are considering related to strengthening supports for care in the community, including around social determinants of health.
  • * This session is designed exclusively for aging services providers and business firms.
Robyn Stone
SVP, Research/Co-Director, LTSS Center, LeadingAge
4-A. Integrating Home Health Aides into Home-Based Care Teams

4-A. Integrating Home Health Aides into Home-Based Care Teams

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Gain a deeper understanding about the lack of awareness of the role of the home care/home health aides and the lack of appreciation for the valuable role they play as integral members of home-based teams. In addition, this session will explore research finding on how home health aides can use their skills and knowledge to support total client health.
Gregory Storer
President/Chief Executive Officer, Williamsburg Landing, Inc.
11-C. A Service-Enhanced Model for the Middle Market

11-C. A Service-Enhanced Model for the Middle Market

Monday, August 10, 2020
3:30 - 5:00 p.m.
  • Hear about the business model developed by LeadingAge Virginia to help senior living and care providers determine whether and how to serve older adults with moderate wealth. We’ll examine the leadership questions that can help your organization determine your readiness to commit to serving this population, as well as specific strategies for such an undertaking.
Aaron Tripp
VP, Reimbursement and Financing Policy, LeadingAge
6-B. Strategies for Approaching the Future of Care in the Home

6-B. Strategies for Approaching the Future of Care in the Home

Monday, August 10, 2020
1:30 - 3:00 p.m.
  • Mergers, acquisitions, and partnerships in home health, home care, and hospice have increased markedly over the past several years as community organizations look outside their current offerings to remain relevant in the future. This session will address continuing trends in the field as well as tactics to preserve existing business lines while also considering how to expand and innovate in a changing landscape.
Kendra Urdzik
President & CEO, Judson Services, Inc.
17-E. Multisite CEO Roundtable *

17-E. Multisite CEO Roundtable *

Tuesday, August 11, 2020
11:00 a.m. - 12:30 p.m.
  • Engage with peers in discussions focused on highlighting major, high-level changes that multisite organizations have instituted within their systems that have resulted in good impact and learning. You will have the opportunity to gain new perspectives on the various ways that multisite CEOs are strategically thinking about expanding the scope and mission of their organizations.
  • * This session is offered exclusively for CEOs of multisite provider organizations.
Reed VanderSlik
President and CEO, Baptist Retirement Homes of North Carolina
13-D. New CEO Roundtable *

13-D. New CEO Roundtable *

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Engage with peers in conversations about a range of leadership-related dilemmas that touch on issues unique to those new to the CEO/ED role. Conversations may include lessons learned from board-chair relationships, navigating the transition into the CEO role, and effective ways to manage the pace of organizational change.
  • * This session is offered exclusively for CEOs and Executive Directors of provider organizations who have been in their role up to four years.
Joe Velderman
Vice President of Innovation, Cypress Living
15-D. Resident Technology: The Support Dilemma

15-D. Resident Technology: The Support Dilemma

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Consider how the role of resident-facing technology in senior living communities will continue to increase in prominence and require aging services providers to consider the implications on their strategic plan and IT infrastructure. How can communities plan for, select, and implement resident-facing technology to support the rapid pace at which today’s older adults are embracing it?
Kelly Vontran
Hospice Technical Advisor, CMS (Center for Medicare nd Medicaid Services, HHS
14-D. Regulatory Insights for Home and Community-Based (HCBS) Providers

14-D. Regulatory Insights for Home and Community-Based (HCBS) Providers

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Discuss current and future regulatory action with a panel of federal administration officials focused on HCBS, home health, hospice, and other services that support care in homes and the community, including the HCBS Settings Rule, CMS rules for PACE, and PDGM. You will have the opportunity to ask questions and provide feedback on how federal regulation affects the services you provide.
Audrey Wathen
Senior Vice President, Human Resources, The New Jewish Home
16-D. Academic Partnerships: Supporting Careers in Aging Services

16-D. Academic Partnerships: Supporting Careers in Aging Services

Tuesday, August 11, 2020
9:00 - 10:30 a.m.
  • Hear how academic institutions and provider organizations are working together to effectively engage the next generation of senior living professionals, provide practical learning opportunities for students across a range of academic and vocational programs, and develop career ladders and career paths for staff to progress within an organization.
Paul Winkler
President & CEO, Presbyterian SeniorCare Network
2-A. Growing Beyond Size and Scale

2-A. Growing Beyond Size and Scale

Monday, August 10, 2020
9:00 - 10:30 a.m.
  • Engage with LeadingAge members from organizations of various sizes to contemplate new growth opportunities for expanding your own organization’s impact. Ideas include rapid expansions to meet the needs of the middle market, serving a new demographic through home and community-based services, and adding adoption, foster, and post-foster care to an expanded portfolio of services.
The Great Room - Decoration Image

THE GREAT ROOM